Senior Billing Specialist

Remote

We are seeking an experienced and detail-oriented Senior Billing Specialist to join a growing finance team in a fully remote, full-time role. This position focuses on managing complex billing processes, maintaining accurate customer accounts, and resolving billing issues through strong cross-functional collaboration.

Compensation & Employment Details

Hourly Pay: Approximately $28.85 – $37.50 per hour, based on experience

Annual Salary: $60,000 – $78,000 per year

Status: Full-Time

What You’ll Do

In this role, you will take ownership of complex billing activities while ensuring accuracy, consistency, and timely execution across customer accounts.

• Execute complex billing activities with a high level of accuracy
• Monitor customer accounts to ensure timely payment collection
• Apply customer payments accurately and maintain up-to-date billing records
• Prepare aging reports and provide regular updates on outstanding balances
• Analyze billing data to identify discrepancies, trends, and process gaps
• Collaborate with Finance, Sales, and Operations teams to resolve billing issues
• Handle escalated billing inquiries and support customer resolutions
• Assist in maintaining and improving billing policies and procedures

What You’ll Deliver

• Accurate and timely billing for high-visibility and complex accounts
• Effective resolution of billing issues with minimal customer disruption
• Clear aging reports and actionable status updates
• Well-maintained billing documentation and processes
• Insights that improve billing efficiency, accuracy, and compliance

What You’ll Bring

• Bachelor’s degree in Accounting, Finance, Business Administration, or equivalent experience
• Proven experience in billing or a related finance role
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Proficiency with billing systems and financial tools
• Solid understanding of billing regulations and industry standards
• High attention to detail and strong sense of ownership

Nice to Have

• Experience with recurring, usage-based, or contract-driven billing
• Familiarity with ERP or billing platforms such as NetSuite, Zuora, or Salesforce
• Experience in regulated or compliance-driven environments
• Background working closely with Sales or Operations teams

Benefits & Perks

• Flexible time off
• Medical, Dental, and Vision insurance with HSA/HRA options
• 401(k) with employer match
• Life insurance and long-term disability coverage
• Fully remote work environment