Sales Operations Specialist

Remote

Employment Type: Full-time

Pay: $31.25 – $48.08 per hour ($65,000 – $100,000 per year)

About the Role

We are hiring an Sales Operations Specialist to support a fast-paced sales organization by managing detailed quoting, license administration, renewals, reporting, and CRM accuracy. This role is ideal for someone who thrives on precision, enjoys working with numbers, and takes pride in delivering accurate work that keeps revenue operations running smoothly.

You will partner closely with sales and operations teams to ensure customers receive prompt, attentive service and the internal team has reliable data and documentation to move deals forward.

What You’ll Do

– Create highly detailed quotes requiring strong math skills and careful technical accuracy
– Draft clear written instructions to initiate software license issuance and delivery
– Manage the support renewal process by tracking dates and coordinating follow-ups throughout the year
– Monitor license utilization and flag issues proactively
– Maintain clean, accurate CRM records for prospects, clients, and partners
– Update systems based on meeting notes and next steps
– Review automated reports and ensure timely follow-up by the team
– Write and edit documentation used by Sales, Sales Support, and Sales Operations
– Help improve internal processes and drive efficiency across the organization

Required Qualifications

– Bachelor’s degree required
– Exceptional mathematical aptitude and advanced Excel or Google Sheets skills
– 3+ years of experience in a sales support or sales operations role
– Strong written and verbal communication skills
– Highly detail-oriented, organized, and dependable
– Ability to work independently with clear direction
– Authorization (current or soon-to-be authorized) to work full-time in the United States

Preferred Qualifications

– Familiarity with information technology, storage systems, and high-performance computing

Benefits

– Salary with potential for future commissions
– Multiple health insurance options (medical, dental, vision)
– Medical FSA and Dependent Care FSA
– 401(k) savings plan with employer matching
– Employer-sponsored long-term disability insurance
– Paid holidays and PTO (increasing with tenure)
– Discounted health club membership
– Strong opportunities for growth

How to Apply

Required materials: Resume and Cover Letter

Your cover letter must include:

– An example of work that required high-level numeric calculations, strong attention to detail, and fact-checking
– Whether you have worked with products similar to Starfish or in data protection, file management, object storage, or related areas
– The most complicated feature you have used in Excel or Google Sheets and what you used it for
– The unique skills you would bring to the team