Revenue Operations Specialist

Remote (United States)

About the Role

This opportunity is for an Operations Specialist focused on revenue operations, lifecycle strategy, automation, and go-to-market process improvement. The role supports how prospects and customers move through the full journey and helps revenue teams respond with better timing, clearer context, and more relevant communication.

This position reports to Revenue Operations leadership and works across Marketing, SDR, Sales, and Customer Success. The role is ideal for someone who is both strategic and deeply operational, with strong HubSpot experience, the ability to turn ambiguity into structured processes, and a focus on building scalable systems without losing the human touch.

Employment Type: Full-time

Pay: $70,000 – $85,000 per year

What You’ll Do

• Partner with go-to-market stakeholders to improve lifecycle stage definitions, transition logic, and governance across the revenue funnel.
• Map key moments in the prospect and customer journey and define what should happen at each stage.
• Create systems and workflows that make the customer journey visible, trackable, and actionable.
• Strengthen lifecycle discipline, stage progression, and team handoffs across Marketing, SDR, Sales, and Customer Success.
• Build and optimize HubSpot workflows and automation for lead routing, nurture campaigns, campaign operations, and follow-up.
• Partner with Marketing to operationalize campaigns and motions in scalable, measurable ways aligned with buyer behavior.
• Improve follow-up processes so they reflect engagement level, intent, and lifecycle context.
• Support lead capture and follow-up operations for core marketing programs, including events and webinars.
• Identify ways to make communications more relevant, concise, and useful based on journey stage and engagement history.
• Partner with SDR leadership to design smarter sequencing and outreach motions, especially for lower-intent inbound leads and early-stage engagement.
• Reduce manual work by improving prioritization, automation, and signal quality for SDR action.
• Use insights from conversational intelligence and engagement tools to create clearer signals for SDRs and revenue leaders.
• Translate patterns from conversations, campaign engagement, and inbound behavior into practical improvements in outreach and follow-up strategy.
• Identify gaps in go-to-market processes and recommend improvements that increase clarity, consistency, speed, and effectiveness.
• Turn business needs into structured operational plans with clear owners, milestones, and success measures.
• Collaborate on lead scoring, routing logic, lifecycle health, and process adoption across the funnel.
• Build repeatable playbooks, documentation, and operating standards that reduce tribal knowledge and make processes easier to maintain.
• Support reporting and KPI visibility in partnership with revenue and marketing analytics teams.
• Connect operational design to measurable business outcomes through reporting, process visibility, and performance tracking.

Qualifications

• 5+ years of experience in Revenue Operations, Marketing Operations, or a closely related cross-functional go-to-market systems role.
• Hands-on experience with HubSpot, including workflows, lifecycle management, lead routing, campaign operations, and reporting.
• Strong operational judgment with the ability to understand the bigger picture while managing details accurately.
• Ability to work through ambiguity and define structure where processes do not yet exist.
• Strong understanding of lifecycle automation, campaign operations, and revenue funnel management.
• Ability to partner effectively across Marketing, SDR, Sales, Customer Success, and Revenue Operations teams.
• Strong process design skills with a focus on clarity, relevance, and scalable execution.
• Interest in using engagement signals, communication patterns, and operational insights to improve timing, messaging, and coordination across the funnel.
• Clear communication skills and the ability to translate business needs into practical systems and workflows.
• High attention to detail with a strong bias toward useful, relevant, and well-structured automation.

Benefits

• Employer-paid health insurance, including dependent coverage.
• 401(k) retirement savings program with employer match from day one.
• Paid parental leave.
• Stock options.
• Health and wellness reimbursements.
• PTO that increases each year.
• 15 paid holidays, including your birthday.
• Remote work setup support, including tools and equipment for a productive home office.

Work Environment

• Cross-functional work with Marketing, SDR, Sales, Customer Success, Revenue Operations, and analytics stakeholders.
• Fast-growing environment with a strong focus on scalable systems, automation, lifecycle strategy, and operational clarity.
• Equal opportunity workplace committed to maintaining a drug-free work environment in compliance with applicable state laws.