Platform Site Reliability Engineer

Remote (United States)

Job Details

Location: United States

Workplace: Remote

Employment Type: Full-Time

Experience: 5+ years in Site Reliability Engineering, DevOps, Cloud Infrastructure, Platform Engineering, or a related field

Core Areas: Cloud Infrastructure, CI/CD Pipelines, Infrastructure as Code (IaC), Deployment Automation, Site Reliability Engineering, Kubernetes, Production Observability, Incident Response

Compensation: $165,000 annually, plus bonus

About the Role

The Platform Site Reliability Engineer is responsible for designing, scaling, and maintaining cloud infrastructure, CI/CD pipelines, and production systems that support reliable software delivery. This individual contributor position focuses on infrastructure automation, platform reliability, system performance, security, scalability, and operational excellence. Key responsibilities include improving deployment processes, reducing operational overhead, strengthening production availability, and establishing consistent engineering standards.

This role combines Site Reliability Engineering (SRE), DevOps, and platform engineering practices, including infrastructure as code, deployment automation, observability, incident management, and cloud operations. The position works closely with Engineering, Product, QA, and Security teams to improve developer experience, establish standardized deployment workflows, develop recommended engineering practices, and influence the adoption of reliable infrastructure and operational standards across engineering teams.

What You'll Do

• Design, implement, maintain, and optimize scalable, secure, highly available cloud infrastructure supporting production applications and services.
• Build and manage infrastructure-as-code (IaC) solutions to enable consistent, repeatable, and reliable infrastructure provisioning and deployments.
• Continuously improve platform reliability, resiliency, scalability, availability, and system performance.
• Partner with software engineering teams to incorporate reliability, observability, and operational requirements into service design and production operations.
• Support disaster recovery, backup strategies, business continuity planning, and infrastructure recovery initiatives.

• Design, build, implement, and maintain CI/CD pipelines that support automated, efficient, and reliable software delivery.
• Develop automation solutions that reduce manual operational tasks and improve deployment consistency across environments.
• Optimize development workflows, deployment processes, and engineering productivity while reducing operational overhead.
• Improve release management practices, deployment strategies, and software delivery processes.
• Promote DevOps best practices, infrastructure automation, and standardized engineering workflows across development teams.

• Monitor production systems to identify performance issues, reliability risks, and opportunities to improve system availability.
• Investigate and troubleshoot production incidents, perform root cause analysis, and contribute to post-incident reviews and corrective actions.
• Develop, implement, and maintain monitoring, alerting, logging, and observability solutions for cloud infrastructure and production services.
• Help establish and monitor service-level objectives (SLOs), service-level indicators (SLIs), and reliability metrics.
• Participate in on-call rotations and assist with critical production incidents when required.

• Collaborate with Security and Engineering teams to implement and maintain secure cloud infrastructure and platform operations.
• Support vulnerability remediation, infrastructure patch management, access controls, and security monitoring.
• Assist with compliance initiatives, infrastructure security controls, and operational governance requirements.
• Apply security, privacy, and operational best practices to infrastructure and production systems.

• Work with Engineering, Product, QA, and Security teams to support infrastructure, platform engineering, and operational improvement initiatives.
• Create and maintain documentation covering cloud infrastructure, operational procedures, deployment workflows, and technical standards.
• Identify opportunities to improve system reliability, infrastructure efficiency, developer experience, and operational excellence.
• Contribute to technical discussions, architectural reviews, and long-term platform engineering strategy.
• Help establish standardized engineering practices and recommended development and deployment workflows, building consensus and influencing adoption across engineering teams.

Qualifications

Required Experience

• 5+ years of professional experience in Site Reliability Engineering, DevOps, Cloud Infrastructure, Platform Engineering, or a closely related technical role.
• Strong hands-on experience managing, maintaining, and supporting production cloud environments.
• Practical experience designing, building, and maintaining CI/CD pipelines and automated software deployment processes.
• Experience troubleshooting production systems, diagnosing infrastructure problems, and resolving complex operational incidents.
• Experience working directly with software engineering teams throughout the software development lifecycle (SDLC).

Required Skills

• Strong understanding of infrastructure-as-code (IaC) principles, infrastructure automation, and associated tooling.
• Ability to design and maintain reliable CI/CD pipelines, automate software deployments, and improve release processes.
• Strong scripting and automation capabilities using Python, Bash, PowerShell, or comparable languages.
• Knowledge of cloud infrastructure, networking, infrastructure security, scalability, and high-availability architectures.
• Ability to investigate production incidents, troubleshoot complex operational issues, and improve system stability and performance.
• Understanding of software development and deployment processes, infrastructure operations, and engineering best practices.
• Strong analytical thinking, technical problem-solving, and communication skills.
• Ability to balance operational stability, software delivery speed, and business priorities.

Preferred Qualifications

• Experience supporting high-growth Software-as-a-Service (SaaS) platforms and production cloud applications.
• Experience working with Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP).
• Hands-on experience with Kubernetes, Docker, and containerized application environments.
• Experience using Terraform, Pulumi, AWS CloudFormation, or comparable infrastructure-as-code tools.
• Familiarity with CI/CD automation platforms such as GitHub Actions, GitLab CI/CD, Jenkins, or CircleCI.
• Experience implementing monitoring, alerting, logging, and observability solutions using Datadog, New Relic, Grafana, Prometheus, Splunk, or similar platforms.
• Experience with database operations, database scaling, query optimization, and business continuity and disaster recovery (BCDR).
• Experience implementing zero-downtime deployments and improving production release strategies.
• Familiarity with security frameworks, compliance requirements, and operational governance practices.
• Experience building and maintaining highly available, mission-critical applications and services.
• Experience supporting distributed engineering teams and remote development organizations.

Work Authorization & Employment Requirements

• Must be authorized to work for any employer in the United States.
• Employment visa sponsorship and transfers of existing visa sponsorship are not available.
• Employment is contingent upon successfully completing a criminal background check.
• Employment eligibility verification includes Form I-9 and E-Verify.
• Reasonable accommodations are available for qualified applicants and employees.

Benefits

• Medical, dental, and vision insurance coverage.
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
• 401(k) retirement plan.
• Flexible paid time off (PTO).
• Fully remote work environment.
• Technology stipend.
• Professional growth and advancement opportunities.
• Additional benefits and perks for eligible employees.